Shipping Operations
Job Responsibilities:
1. Familiar with the export operation process by sea;
2. Responsible for shipping operations, including booking, opening cabinets, trailers, customs declaration, etc., to ensure the normal shipment of goods;
3. Reasonable transfer of goods and relationship maintenance with the unpacking company;
4. Coordinate with relevant departments and track customs declaration and inspection;
5. Responsible for the tracking of freight, timely feedback and solve various problems in the process of freight transportation;
6. Handling customer complaints and disputes and other related work assigned by superiors.
Qualifications:
1. College degree or above, majors in marketing, logistics management, business English and other related majors are preferred;
2. Experience in relevant shipping operations, and familiarity with shipping related operating procedures is preferred;
3. Have English proficiency and be able to read and respond to daily English email communication, CET-4 and above are preferred;
4. Be able to communicate well with customers to meet customer requirements in the operation process;
5. Careful, serious and responsible work, strong ability to withstand pressure, good team spirit and customer service awareness, strong communication and coordination skills;
6. Have a sense of responsibility and teamwork spirit, can bear certain work pressure, and have a sense of belonging to the company.
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